If you?ve recently asked yourself ?Why Doesn?t My 4G Work On My Phone?? and you can?t seem to pin point the exact problem. There could be a variety of reasons why it isn?t working the way you expect. I will go through a bunch of different troubleshooting techniques and things to check on your phone to ensure that you cover all bases before throwing your phone (or sim card) in the trash bin.
Yes, 4G requires the following 3 Key Components to work properly:
Here I will list how to turn 4G (LTE) ON with some of the most popular devices:
The above may change slightly depending on manufacturer and carrier software updates, but as you can see they are generally very similar, just use a bit of common sense to search for it if it different from the above list. If all else fails, DM me on Twitter @SillyTechie
All my shit from above is correct, Why Doesn?t My 4G Work On My Phone yet?
If you?ve completed all of the above steps and STILL you?re 4G isn?t working? you may need to consider that your phone does not have the appropriate internet profile settings.
This step is very different for both iPhone and Android ? so let?s start with iPhone. Typically this profile is auto-updated when you insert a new sim card and you usually get a prompt that asks you to update carrier settings?. you should click Update.
If again, this does fails to remedy the situation you may have an internet profile set that does not belong to your sim card. This often happens when you switch between carriers with different sim cards.
To delete wrong profiles got to:
Settings >> General >> Profiles >> Tap the One you want to remove
If you do not see ?Profiles? it means you do not have ANY internet profiles setup and you may need to contact your service provider to help you install the appropriate internet profile setting as it is different for each carrier.
Androids
Go to Settings >> More? >> Mobile Networks >> APN >> Add APN (+) >> Enter APN Details
If you see no APN profiles here, contact your service provider for the exact APN settings for 4G.
Example Profile:
Name: Fido 4G
APN: ltemobile.apn
Be sure to press ?Save APN? and then select the radio button next to the APN to activate it.
If all of the above doesn?t work ?. I suggest you find your nearest mobile shop or techie to help you out?. it could be a simple mistake on your part, or as complicated as a broken cellular antenna inside the device.